At the beginning of every course, we make it a point to learn why students are taking the course, and what topics specific to their jobs they would like to address. We invite two-way communication, paying particular deference to the needs of our students. Additionally, with every course, the students receive documentation materials they can keep for future reference.

OPEN ENROLLMENT CLASSES
Full one-day format offered for most classes. All classes at Linkfolio are Hands-on Instructor led training, one PC per student.

CENTRALIZED REGISTRATION
Registration is easy through Linkfolio. You can either call us or e-mail your request for registration and our Training Representative will respond the same day with your Class Confirmation. Linkfolio's class schedule and course outlines are available here on our Web Site for your quick view.

DEDICATED CLASSES
Dedicated classes consist of students from one organization as few as four (4) students. Classes can be customized in content and length to specific features requested by the client. Objectives can be structured around the pre-assessed needs of each group. Classes can be held at Linkfolio or client-site. Linkfolio offers PC rentals for client-site training.

PREPAID COUPONS
Coupons allow additional discounts for individuals who attend open-enrollment classes. Minimum purchase of ten coupons. Coupons are transferable to anyone eligible through the purchaser. Coupons are valid for up to one year from the date of the first class taken.

REPORTS AVAILABLE FOR TRACKING AND BILLING
Upon your request, Linkfolio can provide you with helpful reports each month that tracks your staff's training progress. It will show the level of training completed and classes scheduled to attend in the future. If you have a question about any one of your employees, you can contact our Training Representative and she will assist you.

ONE-ON-ONE CONSULTING
Consulting is available in two-hour sessions or longer. Consulting is more effective when the student already possesses a basic understanding of the program.

TRAINING MATERIALS
Each student receives a training manual and a data disk.

CERTIFICATE
A 'Certificate of Completion' is awarded at the end of each class.

TELEPHONE SUPPORT
Telephone support is an unlimited, free service available to students who have taken a class at Linkfolio. Our Help-Desk is designed to support questions regarding information the student learned in class.

Telephone support is available Monday through Friday from 9am to 4pm

TRAINING GUARANTEE
If for any reason you or your employees are not satisfied with the training provided by Linkfolio, the class may be repeated at no charge or Linkfolio will refund the total fee paid. A written claim must be received within 30 days of the class date to repeat the class, or within 15 days of the class date to receive a refund.
PAYMENT POLICY

Payment for each class is due on the date of the class unless other arrangements have been made. We accept payments in Cash, Visa or MasterCard, Checks, Discover and American Express.
CANCELLATION POLICY

In case you have to cancel, you must notify Linkfolio (5) business days prior to the class date in order not to be charged for the class. Any cancellations less than (5) business days prior to the class date will be charged. (See Retake Policy)
If you have already pre-paid for your class and it is a late cancellation this can be rescheduled for the same or another class of equal value. This must be used within 6 months of the original class date.
A substitute student is allowed as long as the student meets the class pre-requisites. Please call in the substitute's name as promptly as possible before the class.
RETAKE POLICY

To reschedule a class, a Late Cancel, or a No Show, a written or verbal claim must be made within 30 days of the original class date. The class may be rescheduled for the same class or another class of an equal value at No Charge. Another person in your company can use this credit. The credit must be used within 6 months of the original class date.